• Suzanne LaVoie, MSW

    Rated 5.00 out of 5
    Master of Social Work & Author Free Learn Over Lunch Webinar "Customer Service - The Diamond Experience" Aug 16th, 2018 Noon - 1pm (PST) - Add to Cart to Register Engaging with your customer is the ultimate way to be successful in sales. Creating a great experience for your client pays royally as your customers feel like you know them and have taken the time to service their needs.  Suzanne's wealth of experience and understanding of people will pique your interest! Suzanne LaVoie Sammon has a Masters in Social Work with a concentration in International and Community Development from Monmouth University.  She has also served in the fields of hospitality, retail/customer service, education, and marketing, including positions of management and training.  Additionally, Suzanne has volunteered with the American Red Cross, her local church, and community. Following her MSW graduation, Suzanne presented a paper at a global conference in Chicago on the topic of disasters and mental health.  She has served as a public speaker at multiple venues, and currently volunteers as a role player in a social service performing arts group. Suzanne has been a contributing chapter author, as well as a guest blogger for The Missing Piece Magazine, Authors Unite, and Global Sisterhood of Empowerment. She was recently interviewed on BoldRadio Station by her publisher Heather Andrews.  Suzanne loves to travel, but has a special passion for Lake George and the Adirondack region in upstate New York, which is the inspiration and setting for her debut book, Knight Shift, and future books in this series.  
  • Irma Vargas

    Certified StrengthsFinder Coach™ Free "StrengthsFinder 101" Learn Over Lunch! (Click Add to Cart to register) Aug 13th, 2018 12noon - 1pm (PST) Irma Vargas is a Certified StrengthsFinder™ coach and a Principal owner of V1H Consulting. She is the host and producer of the Internet Television Show, “Be Brilliant…Enjoy the Journey” on the RHGTV NETWORK. Aside from teaching for ACT, Irma is also a faculty member at Lorman Education Services. She has worked in the private and public sectors for several decades. Irma's passion lies in helping others Discover, Declare and Develop their talents and strengths. She is a heart-centered entrepreneur whose company mission is to help businesses and entrepreneurs be the best they can by using strength-based methodologies to increase employee engagement, productivity, confidence and leadership skills to enjoy a balanced, successful life in work and play.    
  • Gayle Guest-Brown, MBA, PMP®

    Executive Coach Gayle Guest-Brown is an Executive Leadership Coach, Leadership Trainer and Speaker. Gayle empowers leaders to reach their best selves, strategies and solutions through one on one customized leadership coaching. Gayle holds an MBA, a project management credential (PMP) and has 20+ years experience at global Fortune 100 companies successfully motivating people and maximizing project potential. She’s managed teams at USAA Insurance company and Hewlett Packard as an Operations Manager and Program Manager. As a trainer and speaker she’s delighted audiences at Dell EMC-Texas, Exceptional Women of Color Conference-Sacramento, Haven House Board of Directors- Modesto and Family Life Center-Sacramento. Gayle is also a foremost expert on domestic violence and working with the faith community. Gayle is a sought after Speaker at regional and statewide industry conferences. Her service work includes fifteen years of domestic violence intervention and prevention work, professionally as the Executive Director of DVSAC and in service as an advocate, educator, speaker and founder of From Bruised and Battered to Blessed Ministries. In 2012 Gayle was honored by the Sac Cultural Hub, receiving its Exceptional Women of Color (EWOC) award.
  • Intrapreneurship

    Online Self-study option Course Length Approximately 8 - 10 hours
  • Stress Management

    Online Self-study option Course Length Approximately 2 - 3 hours