Telemarketing: Using the Telephone as a Sales Tool
Online Self-study option
Course Length Approximately 8 – 10 hours
Available!Return to Store
Where does the telephone fit into sales strategy? After all, the telephone can supplement, enhance, and sometimes replace other means of marketing and selling. Learn how to leverage telemarketing as a sales tool with this course.
In this course, students will learn how to communicate effectively over the telephone, develop personal telemarketing script, and close a sale. Also learn how telemarketing can add to sales strategy.
- Build trust and respect with customers and colleagues.
- Warm up sales approach to improve success with cold calling.
- Identify ways to make a positive impression.
- Identify negotiation strategies that will make a stronger seller.
- Create a script to maximize efficiency on the phone.
- Learn what to say and what to ask to create interest, handle objections, and close the sale.
Only logged in customers who have purchased this product may leave a review.